To return a Gubbacci product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at firstname.lastname@example.org or call us at +91 807323 7234 and request an RMA number. Please be sure to let us know in your email / call the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Only if the items ordered and received was of wrong size/ wrong design, we will initiate the returns. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 7 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: Must be made within 7 days of receipt of purchase.
Returns for exchange or store credit: There is No Exchange Policy.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support / call us at +91 807323 7234 to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Gubbacci Apparel Pvt. Ltd. - Returns
No 89, 2nd Floor, WGHBCS Layout, 1st Main Road, 7th Phase, J.P.Nagar